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HSR Beef Products

Returns policy

Hsr Beef Products – 100% Satisfaction Guarantee & Return Policy

We are committed to providing you with premium-quality meats delivered in perfect condition — frozen, fresh, dried, and on time. Whether you’re ordering lamb tail fat, beef, gallstones or any other product from our store, your satisfaction is our top priority.

100% Money-Back Guarantee

If you’re not completely satisfied with your order for any of the following reasons, we will provide a 100% refund — no hassle, no questions asked:

  • Your product arrived defrosted or thawed due to shipping delays or mishandling

  • There are visible signs of mold, spoilage, or damage upon arrival

  • Your delivery was significantly delayed, affecting the product’s condition

  • You believe the product does not meet our stated quality standards

We stand behind our products and believe you deserve exactly what you paid for, nothing less.

How to Request a Refund

  1. Contact our support team at info@hsrbeeproducts.com or live chat support within 24 hours of delivery.

  2. Include your order number and a photo of the issue (e.g., packaging damage, thawed or spoiled product).

  3. Choose between a full refund or a free replacement shipment — whichever works best for you.

 No Return Shipping Required

Because our products are perishable, we do not require items to be returned. Your feedback and evidence help us maintain the highest standards of quality and service.

🙌 Our Promise

When you shop with HSR BEEF PRODUCTS, you can do so with confidence. We handle every order with care and guarantee that if something goes wrong, we’ll make it right every time.

Thank you for choosing HSR Beef Products where quality, trust, and customer satisfaction come first.